returns and exchanges are paid for and stress-free! the fastest way to return or exchange your product is to reply to your order confirmation email with your request!
baby blue / snow white / neutral latte / pale grape / true black / light grey
more colors available in our sweatpants & cropped hoodies include pastel green, oatmeal & soft pink
having trouble deciding between colors?
buy multiple. you really can't go wrong. if you buy two sets, 60 usd will automatically be taken off at checkout. if you are looking to buy more than 3, simply purchase and dm us your order number. we will honor the difference with a refund.
returns & exchanges are paid for & stress-free with ups electronic return labels. simply print the label we email you and place your parcel back in the mail. we only accept exchanges & returns if the product is unworn, undamaged & within 30 days of your order.whether it be you want a different size or perhaps you simply made a poor financial choice at the time and require your funds back, as long as the product is returned in its original form, then we would love to fulfill any request you may have ie. exchange/return. disclaimer: free returns do not apply to discounted products, however free exchanges do.
side note: if you follow our sizing recommendations in our product descriptions, there is a very small chance of ordering the wrong size. feel free to direct message us on Instagram (@komfykozycollect) at any time and we will ask you a couple of simple questions ie. your height, fitted vs baggy preference to ensure your needs are met. you deserve comfort & communication with regards to our product is the least we can do.
true story = half the models we shot with, bought themselves their own sweatsuit, in addition to the one they were gifted. these sweatsuits speak for themselves. literally. wait and see how many people ask you where you got them from.
while browsing, be sure to use ourcurrency converter located at the top right hand of your screen. keep in mind thatat checkout, all prices will be displayed in USD,however, it is the same price displayed on our website using the converter.if for whatever reason, youprefer to pay in CAD only, we do accept payments via etransfer are more than willing to help. contact us on instagram at any time and we will help make this happen.
after checkout, you will instantly receive an order confirmation email. please double check that you have ordered the correct product and that you've entered your full address (including unit number). if anything is incorrect, reply to the order confirmation email. after fulfilling your order, we will send you a shipping confirmation email which will include your tracking.
know someone who is starting their own business?
prices get significantly cheaper after 25+ units
be sure to send them our way!
why komfy kozy?
you will find out in about 2-9 business days when you put on your daydreamer for the first time... If for whatever reason you are unsatisfied with the quality of our daydreamers, you will receive a refund of 110% of the cash spent upon return. don’t waste your time elsewhere.. this is what we do! our experience goes unmatched. super soft sweatsuits. long story short, we put our money where our mouth is. komfy kozy. kk ttly